Service Updates

This page was updated on the 11th of January 2021.

Here you’ll find the latest information regarding store opening times, deliveries and service changes related to COVID-19. This page is updated on a regular basis so be sure to check back for any updates.

If you have any questions you can call us, send an email, or a message on Facebook.
Ashby – 01530 564081
Bedworth – 02476 640856
Email – info@bigslims.co.uk

COVID-19 Service Changes

Both our stores are currently under National Lockdown Restrictions (as of 5th of January 2021). This means our Ashby-de-la-Zouch store is now closed to the public. However, you can order through our website or over the telephone (details below) and have your goods delivered same day; 7 days a week.

Our Bedworth store is open for Click & Collect ONLY. This means you MUST pre-order through our website or over the telephone before coming to the store. Under National Lockdown Restrictions we are NOT ALLOWED to serve you at the door. We also offer local same day delivery which can be ordered through our website or over the telephone. Our Bedworth store is open 7 days a week 10am – 4pm with deliveries available every day.

ALL GOODS MUST BE PREORDERED.

Thank you all for your understanding and please check this page regularly as our services are constantly under review and subject to change.

Collection Service

We offer a Click & Collect service at our Bedworth store. Click & Collect is NOT available in Ashby-de-la-Zouch under National Lockdown Restrictions. 

To order for collection simply add the items you wish to order to your basket and head to the checkout page. To ensure the right delivery options are available to you, you may have to click the calculate shipping button and enter your shipping details first.

Select the Click & Collect Bedworth option and pay for your order.

Collections are only available from our Bedworth store, 7 days a week 10:30am – 4pm and you must wait until you have received an email confirmation that your order is ready to collect. 

Once you have received your email you may come to the store with your ID to collect your order.

Delivery Service

If you wish to have your order delivered same day then please select the £1 Local Delivery option, please note this option is only available to certain postcodes and there is a minimum spend of £10. Deliveries are available 7 days a week.

To check if you are in an eligible area enter your shipping address at the checkout stage.

You can also order over the telephone for delivery or collection via 02476 640 856 or 02476 312 054.

Deliveries are available Monday to Friday and you can place your order any time before 2pm. If you place an order after 2pm your order will be delivered the following day. Local area deliveries are just £1 with a minimum spend of £10 however if you spend over £30 you will have a Free Local Delivery option.

YOU MUST BE IN TO RECEIVE YOUR DELIVERY. If your order fits through the letterbox we will post it straight through. However if your order is too big for your letterbox (120ml bottles will not fit through a standard letterbox) we will leave your order on your doorstep and call you.

If you do not answer your phone your order will NOT BE DELIVERED. You will need to call us the next working day to rearrange delivery.

Deliveries will be made any time between 10am and 9pm.

Please note: We DO NOT offer same day delivery on Bank Holidays or days when the stores are closed (Christmas Day, Boxing Day, New Year’s Day)

Please read our full Terms and Conditions for more details.