About Big Slims Vapour Co. LTD

Mission Statement:

Our mission at Big Slims is to have a wide range of the Best UK Made E-Liquid that we are proud of and a focus on customer service. Before any e-liquid makes it onto our stock list we have a very tough criteria. Big Slims only works direct with manufacturers and never stock e-liquids through third party suppliers. We never stock e-liquid with added colouring. All of our e-liquids are manufactured in the UK from the finest ingredients to exacting standards that are of the highest quality. Every liquid we stock is compliant with current legislation.

At Big Slims we refer to Vaping Liquid as E-Liquid but it doesn’t matter to us if you call it vape juice, e-juice, vaping oil or anything else. Our focus is on bringing a high quality vape experience to every customer.

We have a wide range of vape products including 50/50 Liquids, Nic Salts, 70/30 Liquids and a great range of Vape Kits. We work with some of the best manufacturers of Vaping Kits to bring you the very best from brands such as VooPoo, Aspire, Vaporesso and Innokin.

Customer Service

As well as our passion for UK Made E-Liquid, we have a passion for customer service. We have a simple rule at Big Slims; Every customer leaves happy!

With this in mind, we strive to offer the best advice using our wealth of knowledge. Big Slims focuses to provide our customers with the right information so that they can make informed decisions. We stock quality products and make sure that we have what our customers want in stock at all times.

We have a Vape Shop in Bedworth and a Vape Shop in Ashby, both of which we hold to the highest standards when it comes to customer service. No matter where or how you shop with us you will always receive a high quality service.

Big Slims Click & Collect Service

As part of our focus on customer service we offer a Click & Collect service at both our stores. We feel this service makes your shopping experience quick and easy. If you don’t have a lot of time when visiting us in store Click & Collect orders can be ready in minutes and take literally a few seconds to collect from our stores.

To order for collection simply add the items you wish to order to your basket and head to the checkout page. To ensure the right delivery options are available to you, you may have to click the calculate shipping button and enter your shipping details first.

Select the Click & Collect Bedworth or Ashby-de-la-Zouch option and pay for your order.

Collections are only available from our stores, 7 days a week 10:30am – 6pm and you must wait until you have received an email confirmation that your order is ready to collect. (Please check any junk email filters if you do not receive your email in a timely manner.)

Once you have received your email you may come to the store with your ID to collect your order.

Big Slims Local Delivery Service

If you wish to have your order delivered same day then please select the £2.99 Local Delivery option, please note this option is only available to certain postcodes and there is a minimum spend of £10. Deliveries are available Monday – Friday. WE DO NOT OFFER DELIVERY ON WEEKENDS.

To check if you are in an eligible area enter your shipping address at the checkout stage.

Facebook

To stay up with the latest updates why not follow our Facebook pages.
Big Slims – Bedworth Facebook Page
Big Slims – Ashby-de-la_Zouch Facebook Page

Big Slims Registered Office Address:

BIG SLIMS VAPOUR CO. LTD
5 Newtown Buildings
Newtown Road
Bedworth
Warwickshire
United Kingdom
England
CV12 8QA


Company Registration No.: 10163406
Registered in: England
VAT number: GB219024826

Big Slims Telephone Numbers:

Call Bedworth Store: 02476 640 856
Call Ashby Store: 01530 564 081

Phone lines are open:
10am—6pm Monday to Friday

Big Slims Opening Hours:

Ashby: Mon – Sat 10am – 6pm

Bedworth: Mon – Sat 10am – 6pm, Sun 10am – 4pm

Big Slims Email Address:

info@bigslims.co.uk

Big Slims Google Reviews:

Friendly, knowledgeable staff. Speedy delivery service ?
Sarah O'Donnell
Sarah O'Donnell
08/12/2020
Friendly and fast service these guys will do anything to help. I have been having deliveries from them for a while they are very covid safe I have recommended to friends
Paula Wiley
Paula Wiley
07/12/2020
Amazing selection and unlimited knowledge of what they sell. Plus they put themselves out for a delivery due to isolation. Just wish I could give them more stars!
Carl Comb
Carl Comb
25/10/2020
Always get my juices and kit from these guys. Always helpful staff. ?
Christopher Oliver
Christopher Oliver
04/09/2020
I would just like to say what an amazing person craig is, i ordered from here and due to the post being back logged Craig drove all the way to birmingham from nuneaton to deliver my products. In this time while all is so hard this amazing man went above and beyond to help when it was needed supporting key workers. After his help i will not order from anyone else. i could not recommend this place enough. Thank you for being so great....
Birmingham Central Newhall Street Travelodge
Birmingham Central Newhall Street Travelodge
10/04/2020
Fantastic shop and people. Great customer service. Ordered item this morning and received them on door step in afternoon. Fantastic thank you xx
Tina Robinson
Tina Robinson
07/04/2020
Slim and the team are the epitome of customer service... listen to your needs, offer sound advice and never try to sell you anything you don't need. Prices are great too.
Adam Keld
Adam Keld
18/03/2020
Big Slims Vapour Co - Bedworth
5.0
Based on 27 reviews
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G Green Plastering & Rendering
G Green Plastering & Rendering
17:52 05 Jan 23
Big slims vapour Co is the best vape shop, Craig and the team are always helpful, polite and they knows everything about vapes.... The products are always good quality and fairly priced.
Highly recommended
read more
Stacey-Louise Jackson
Stacey-Louise Jackson
21:03 17 Sep 22
Highly recommend this shop to anyone - the staff r so lovely and chatty.

They make sure every customer is happy and knows... about their item before leaving the store also.

The team is just amazing 🙂

My partner won’t go anywhere else now.

Xx
read more
Katy Costello
Katy Costello
15:51 18 Feb 22
Really friendly helpful staff in store! Also used online store after initial visit, easy to use website and speedy delivery -... even to the other end of Britain 🙂 Thank you!!read more
Fiona Thompson
Fiona Thompson
18:51 22 Jul 21
Customer service is 2nd to none 🌟🌟🌟🌟🌟OUTSTANDING …..Thank you
Megan Rowe
Megan Rowe
13:46 03 Jun 21
amazing ! friendly people and very helpful also on time would definitely recommend !
Steve Hargrave
Steve Hargrave
14:02 21 Apr 21
Knocked out the ball park so I placed a order with same day delivery as I was in desperate need of new coils went through check... out realised it had to be before 2pm so thought it will be next day so later in the evening I get a call saying they bringing out my order they always go the extra mile to help out by big slim himself 🤜read more
Gemma Crisp
Gemma Crisp
20:12 22 Dec 20
Can’t recommend you guys enough. Always helpful with any enquiries over the phone and in the shop. Thank you!
Micky Liu
Micky Liu
15:35 22 Sep 20
Got my coffee fix and keeping my sweet tooth happy. Always a great service with a smile. Stocked well too with lots of choice of... e-liquids.read more
Cheryl Hirons
Cheryl Hirons
18:33 18 Sep 20
love this place, staff are always friendly and ready to help
Great products and lots of variety
highly recommend matt, he... always manages to help when I've broken my vape 🙈read more
Paula Thompson
Paula Thompson
11:24 17 Jul 20
I went in today for the first time I must say the gentleman who service me today was so helpful I would like to say thank you and... I will be recommending your shop brilliant service thank you Paularead more
Paul Flowers
Paul Flowers
11:59 01 May 20
Had a few deliveries from these guys always deliver as promised. We are lucky too have such a great, honest shop like this in our... town.read more
Sue Brindley
Sue Brindley
11:39 01 May 20
Fantastic, friendly staff and great products. Very knowledgeable and always happy to help especially during these difficult and... challenging times.read more
Ruta Anna Krikscune
Ruta Anna Krikscune
10:29 01 May 20
Welcoming staff. Know how to approach every single customer differently and
are really helpful.
Plus during this lock down... they have gone way and beyond to deliver vape stuff that keeps us sane.
Love the shop and staff and can't wait for it to be open again.
read more
Scott Bartlam
Scott Bartlam
10:25 01 May 20
great vape shop, friendly, very knowledgeable and extremely helpful staff. Bar none the best vape shop in the area... 👍👍👍read more
Tracy Angel Harris
Tracy Angel Harris
10:24 01 May 20
Used for a number of years would definitely recommend to anyone
Been super with fast delivery’s whilst on this lockdown... 👍🏻👍🏻👍🏻read more
Alex Orton
Alex Orton
10:20 01 May 20
Great staff, great atmosphere. Very knowledgeable and no job ever too big or small for anyone. Always go above and beyond and... very high quality productsread more
Jody Williams
Jody Williams
10:18 01 May 20
well knowledged friendly staff. the only better than their products is their customer service. they will go above and beyond to... help u get what u need to get off the ciggies and keep you vaping. ( take the current covid 19 situation. yes the shop is closed but they are doing their best to take in orders and if you are local they will deliver to you if further afield will be posted. these guys need a medal for doing this as for them it's not for making profit it's to help all vapers through this current situation). a big well done and many thanks to all big sound employees.read more
Paul Needham
Paul Needham
19:15 30 Apr 20
Awesome service and quality products, 2 of the latest Tecc Arc GTI kits delivered today, with a selection of awesome flavour... juices..... can’t put it down!!!! Highly recommended and great value and friendly service.... contact them ASAP .... never been more important to quit the Ciggies!!! Thanks Craig and team!read more
Kerry Steeley
Kerry Steeley
20:41 28 Apr 20
Called today, really helpful and friendly and quick delivery. Highly recommend, thankyou x
Nicky Dark
Nicky Dark
18:22 27 Apr 20
Ordered coils today and delivered this after, excellent service, would definitely recommend 👍 thank you
Jenny Wilkinson
Jenny Wilkinson
17:24 17 Apr 20
Brilliant service, thanks guys for all your help and for delivering my order today. Can't thank you enough.
Paula Farrier
Paula Farrier
13:43 17 Apr 20
fantastic service ordered at 1 55 pm delivered at 2,30 pm x thank you for sorting the old man out hes a happy bunny
Martin McTaylor
Martin McTaylor
08:42 25 Jan 20
I found this shop whilst passing through Bedworth a few years ago whilst low on juice & coils. The guys are very knowledgeable &... set me straight with my setup as it wasn’t working well for me (I’d been ill advised elsewhere). Since then I’ve always used Big Slims online shop & have never been disappointed. Great flavours & always plenty of stock to ensure that my online orders arrive next day. Fully recommend. 👍read more
Adam Cliff
Adam Cliff
14:34 13 Jan 20
Definitely recommend this shop 👌 absolutely Brilliant customer service and very helpful staff. even the customers are... friendly and helpful. used this shop for 2 and abit years now. No faults with this place and the mods from here are brilliant.read more
Stephen Harridence
Stephen Harridence
14:29 13 Jan 20
Used this shop now for 5 years (since the day they opened) in all that time the owner, manager and all staff there are so... enthusiastic about vaping, and there willingness to help people is second to none.
The range of products and juices are amazing, and you can try every juice they have at there Fantastic taste bar.
If you are thinking of starting vaping or have vaped for some time, I HIGHLY recommend you try this shop.
read more
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